Privacy Policy

The operator collects personal information necessary for account creation, identity verification, transaction processing, and regulatory compliance. Data collected includes:

• Full name, date of birth, and contact details
• Identity documents for KYC verification
• Payment details and transaction history
• Device information and IP addresses
• Betting and gaming activity records

All information is protected through industry-standard encryption protocols, secure server infrastructure, and restricted access controls. Only authorised personnel may access user data for legitimate business purposes.

Users retain the right to:

• Access their personal information held by the operator
• Request correction of inaccurate data
• Request deletion of data subject to legal and regulatory obligations
• Withdraw consent for marketing communications

The operator complies with the Information Technology Act, 2000, and related rules governing data protection in India. All processing activities adhere to principles of lawfulness, fairness, and transparency.

Personal data collected by the platform serves the following purposes:

Account Management and Services

• Registration and identity verification
• Account authentication and security
• Processing deposits, withdrawals, and transactions
• Customer support and communication

Compliance and Legal Obligations

• Meeting Know Your Customer (KYC) requirements
• Anti-money laundering (AML) checks
• Prevention of fraud and underage gambling
• Compliance with tax and financial reporting obligations

Service Improvement and Analytics

• Analysis of user behaviour and preferences
• Platform performance monitoring
• Development of new features and services
• Enhancement of user experience

Marketing and Communication

• Promotional offers and bonuses (with user consent)
• Important updates regarding services
• Responsible gaming communications

All processing is conducted lawfully, transparently, and only for specified purposes. The operator does not sell or rent personal information to third parties for commercial gain.

Users may access, update, or request deletion of their personal information through their account settings or by contacting customer support. The operator will respond to such requests within a reasonable timeframe, subject to legal and regulatory obligations.

Access and Correction Procedures

• Log in to the account and navigate to profile settings
• Contact customer support via email or live chat
• Submit a formal request specifying the information to be accessed or corrected
• Provide identity verification documents if required

Deletion Procedures

Users may request account closure and data deletion. The operator will process such requests within 30 days, subject to:

• Completion of pending transactions
• Resolution of disputes or investigations
• Retention periods mandated by law or regulation
• Record-keeping requirements for financial and tax purposes

By using the platform, users consent to security verification checks and the processing of payment information by authorised third-party payment service providers. These providers operate under strict confidentiality and security standards.

The platform is intended exclusively for individuals aged 18 years or above. The operator does not knowingly collect or process personal information from minors. Age verification is conducted during account registration, though the operator cannot independently verify user age without submission of valid identity documents.

If a parent or guardian becomes aware that a minor has provided personal information to the platform, they must immediately contact customer support. Upon verification, the operator will:

• Suspend or close the minor’s account
• Delete all personal information associated with the account
• Refund any deposits made, subject to verification procedures
• Take measures to prevent future access by the minor

The operator takes the protection of children seriously and cooperates fully with parents and guardians to ensure compliance with age restrictions.

Personal information may be transferred to and processed in jurisdictions outside India where the operator’s partners, service providers, or technical infrastructure are located. Such transfers are necessary for:

• Payment processing and financial services
• Technical support and platform maintenance
• Data storage and backup services
• Fraud prevention and security monitoring

By using the platform, users consent to such international transfers. The operator ensures that all partners and service providers adhere to appropriate confidentiality and security standards, regardless of their location. Contractual agreements require third parties to protect user data and use it only for specified purposes.

The operator takes reasonable steps to ensure that transferred data receives an adequate level of protection consistent with applicable Indian laws and international best practices.

This disclaimer may modify, limit, or clarify the scope and application of certain provisions within this Privacy Policy. It becomes effective when the user accepts this policy through account registration, continued use of the platform, or explicit consent.

The operator reserves the right to:

• Modify this policy to reflect changes in legal requirements or business practices
• Limit certain rights or services based on regulatory restrictions
• Deny service to users who violate terms or provide false information

Users are responsible for reviewing this policy periodically. Continued use of the platform following policy updates constitutes acceptance of those changes. The operator will notify users of material changes through email or platform notifications where feasible.

This disclaimer does not limit statutory rights granted under Indian law or any other applicable jurisdiction.

Cookies are small text files stored on a user’s device when visiting the platform. They enable the operator to recognise the device and enhance the user experience.

Purpose of Cookies

• Collection of statistical data on website traffic and usage patterns
• Analysis of user behaviour to improve services
• Personalisation of content and promotional offers
• Authentication and security management
• Remembering user preferences and settings

Cookie Retention

Cookies are retained for a maximum period of one year from the date of placement, unless the user deletes them earlier through browser settings.

Users may disable cookies through their browser settings, though this may limit certain platform functionalities. The operator uses both session cookies (temporary) and persistent cookies (stored for longer periods) to optimise service delivery.

By accessing, registering on, or using the platform, users confirm their full acceptance of this Privacy Policy. Continued use following any modifications indicates acceptance of the updated terms.

The current version of this policy, as published on the website, supersedes all previous versions. Users who do not agree with any provision of this policy should discontinue use of the platform immediately.

Acceptance is demonstrated through:

• Account registration and submission of personal information
• Continued use of services after notification of policy changes
• Explicit consent provided through tick boxes or acceptance prompts

The operator reserves the right to update this policy at any time to reflect changes in legal requirements, industry standards, or business practices.

Personal information may be shared with authorised third parties under certain circumstances:

Legal and Regulatory Requirements

• Compliance with court orders or legal processes
• Response to lawful requests from government authorities
• Cooperation with law enforcement investigations
• Protection of legal rights and interests

Business Operations

• Payment processors for transaction handling
• Identity verification service providers
• Technical infrastructure and hosting providers
• Marketing and communication service providers
• Fraud prevention and security specialists

Disputes and Agreements

• Resolution of disputes or enforcement of agreements
• Protection against fraud or illegal activity
• Defence of legal claims or proceedings

Where third-party service providers are listed on the platform, users are informed of the purpose and scope of data sharing. By providing personal information, users consent to such disclosures. The operator requires all third parties to maintain confidentiality and use data solely for specified purposes.

Third parties are prohibited from using personal information for independent marketing purposes without explicit user consent.

The platform may contain links to third-party websites, including payment providers, affiliate partners, or informational resources. These external sites operate under their own privacy policies and terms of service.

The operator is not responsible for:

• Privacy practices of external websites
• Collection or use of personal information by third parties
• Content or security of linked sites
• Accuracy or reliability of information on external platforms

Users are advised to exercise caution when navigating to external websites and to review the privacy policies of those sites before providing any personal information. The presence of a link does not constitute endorsement of the third-party site or its practices.

Users access external websites at their own risk. The operator disclaims all liability for any loss or damage arising from the use of third-party websites linked from the platform.